Frequently Asked Questions
Q: Where is SuperMax located?
A: SuperMax Self Storage is located 1 mile north of the intersection of
State Highways 29 & 95. For directions fill in the form on our
contacts page.
Q: Does SuperMax offer move-in discounts?
A: Yes be sure and ask about the current offers at the time of leasing.
Q: What type of lock does SuperMax
recommend?
A: We recommend all units use a disk lock. SuperMax has this type of
lock for sale and rent at time of leasing.
Q: Is there a security deposit?
A: Yes, we do charge a security deposit on all locking units. Your
deposit will be returned to you if your account is current, the unit is
clean with no damages and you request that your deposit be returned in
writing.
Q: What hours do I have access to my
storage?
A: You have access to your storage 24 hours a day. Because our storage
is fully fenced with a computer controlled gate only you and other
tenants have access. DO NOT SHARE YOUR CODE!
Q: What is a unique gate code?
A: This is your key to the facility. You are issued a code at the time
of leasing it is yours and only yours. Each time you enter or leave the
facility you must enter that code. The gate keeps a record of these
transactions. DO NOT GIVE YOUR CODE TO ANYONE! Your are responsible for
its use.
Q: What happens to my code when I leave?
A: Once you are no longer leasing from SuperMax Self Storage your code
is removed from our gate preventing its use.
Q: What forms of payment do you accept?
A: SuperMax accepts Visa, MasterCard, Personal Checks, and Cash.
Q: Where do I pay for my storage?
A: Please see our contact page for
our office hours, mailing address and other contact information.
Steglich Feed & Farm Supply, Inc. located on State Highway 95 in
Bartlett, TX can accept your payment however may not be able to provide
you any additional information. For other options please give us a call.
Q: What are the rules?
A: Be sure and read your lease as well as all posted signs. Do not let
others use your code. Be responsible and courteous to other tenants. If
you have a question ask.
Q: What about my garbage or unwanted items
when I move out?
A: Take it with you. SuperMax does not provide any waste disposal. Do
not leave items in units when you are moving out & do not dump them on
our grounds. If you do legal measures will be taken.
Q: I am trying to enter my storage buy my
code is not working?
A: If your are behind in your rent, your code could be deactivated.
Please call us so we can help correct the problem.
For answers to questions not listed here please contact us.